Academic Record Adjustment

Academic Record Adjustment

The purposes of the Request for Refund / Academic Record Adjustment are two-fold:

1. The Request for Refund gives the student an opportunity to request tuition and fee refunds outside of normal refund deadlines.
2. The Request for Academic Record Adjustment is for the student to request changes on his/her academic transcript (credit adjustment, course addition, or withdrawal with ‘W’ notation). 

Both requests must be accompanied by documentation proving extenuating circumstances out of the student’s control. Adjustments may result in financial aid reimbursement or revocation. The purpose of the academic record adjustment is not to change a letter grade. To change a letter grade, see the Change of Grade policy in the General Catalog.

Request for Refund / Academic Record Adjustment

Students requesting a refund or an academic record adjustment must submit an Academic Record Adjustment and Refund Petition through Service Now. Petitions are only reviewed if there is an extenuating circumstance. An extenuating circumstance is a non-academic emergency outside of your control that occurred during the semester for which you are petitioning and affected your ability to attend or fully participate in your classes. As a student, you are responsible to be aware of and comply with all USU registration dates and deadlines. Examples include:

1. Incapacitating illness or medical procedure of a student or a student’s *immediate family member for the **minimum duration of time.
2. Death of an *immediate family member.
3. Changes in work schedule, as required by current employer, which directly conflict with the student’s course schedule. This does not include new employment.
4. Jury duty or Subpoena preventing a student from attending or participating in class(es) for the **minimum duration of time.
5. Active military duty.
6. Other circumstances deemed extenuating by the Registrar or his/her designate(s).

*Immediate family (including step-relatives) for this policy is defined as a student’s spouse, son, daughter, son-in-law, daughter-in-law, foster child, parents, parents-in-law, brother, sister, brother-in-law, sister-in-law, grandparents, grandparents-in-law, grandchildren, or domestic partner.

**Minimum duration of time for extenuating circumstance which would prevent the student from attending or participating in class(es) for a minimum period of two weeks of a 14 to 16 week course (normal semester) or one week of a course less than 14 weeks (shorter semester).

A maximum of two semesters may be adjusted per degree. No adjustments will be made after a degree has been awarded. Requests must be submitted within two years of the semester for which there is a desired adjustment. The cost for an academic record adjustment is a $20, non-refundable processing fee. The payment of the fee does not guarantee approval. Students who wish to appeal the decision of the review committee are allowed one appeal; additional documentation will be required.