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Academic Record Adjustment (ARA) and Tuition Reversal Request

The purposes of the Tuition Reversal Request/Academic Record Adjustment are two-fold:

  1. The Request for Academic Record Adjustment is the way students petition to request changes to their academic transcript (credit adjustment, course addition, or withdrawal with ‘W’ notation).

  2. The Tuition Reversal Request gives the student an opportunity to request tuition refunds outside of normal refund deadlines.

Both requests must be accompanied by documentation proving extenuating circumstances out of the student’s control. Additionally, both requests are submitted to the committee through ServiceNow. If the academic record adjustment is denied, the reversal of tuition will also be denied. The cost for an academic record adjustment is a $20, non-refundable processing fee. The payment of the fee does not guarantee approval.

The purpose of the academic record adjustment is not to change a letter grade. To change a letter grade, see the Change of Grade policy in the General Catalog. 

Academic Record Adjustment/Reversal of Tuition and Fees

  • Incapacitating illness or medical procedure of a student or a student’s immediate family member for the *minimum duration of time. 

  • Death of an *immediate family member. 

  • Changes in work schedule, as required by current employer, which directly conflict with the student’s course schedule. This does not include new employment. 

  • Jury duty or Subpoena preventing a student from attending or participating in class(es) for the **minimum duration of time. 

  • Active military duty. 

  • Other circumstances deemed extenuating by the Registrar or his/her designate(s). 

*Immediate family (including step-relatives) for this policy is defined as a student’s spouse, son, daughter, son-in-law, daughter-in-law, foster child, parents, parents-in-law, brother, sister, brother-in-law, sister-in-law, grandparents, grandparents-in-law, grandchildren, or domestic partner. 

**Minimum duration of time for extenuating circumstance which would prevent the student from attending or participating in class(es) for a minimum period of two weeks of a 14 to 16-week course (normal semester) or one week of a course less than 14 weeks (for example, a 7-week course). 

A maximum of two semesters may be adjusted per degree. No adjustments will be made after a degree has been awarded. Requests for an Academic Record Adjustment must be submitted within two years of the semester for which there is a desired adjustment. Requests for a Tuition Reversal Request must be submitted within one year of the semester in question. Adjusting an academic record may result in changes to tuition, fees, financial aid, and scholarships, potentially leading to an outstanding balance on the student’s account. Please carefully consider these potential consequences before submitting a petition. 

A reversal of tuition cannot be requested for a graded or incomplete course. Students must either withdraw from the course or submit an Academic Record Adjustment (ARA) to be considered for a tuition reversal. The tuition reversal request allows you to petition for a reversal of tuition or for a forgiveness of debt owed outside of normal refund deadlines. The reversal of tuition will be determined by the last date of participation in your class(es). In your personal statement and supporting documentation, please indicate the last day you fully participated in your class(es). Based on this verified date the reversal of tuition will be prorated as per the chart below and does not include the reversal of student body fees and course fees or the reversal of digital material and Aggie Access fees. For any adjustment of digital or Aggie Access fees, the student needs to contact the USU Bookstore.

Reversal of Tuition Table 

Last Date of Participation 

Tuition Charged 

Tuition Refunded 

By 20% of the course  

(Add/Drop Deadline) 

0% 

100% 

By 30% of the course 

20% 

80% 

By 50% of the course 

40% 

60% 

By 60% of the course 

50% 

50% 

After 60% of the course 

100% 

0% 

If the petition is denied, students may submit one appeal. The appeal must be accompanied with new documentation or information.  Email the Registrar's Office within five days of the denial, including the new documentation and an updated personal statement explaining how it supports your appeal. The committee will then review both your original petition and the appeal.